You've got questions?
And we have got answers to some of them.
Can I import contacts from an Excel file?
Yes, you can import your contacts from excel and csv files!
Will Katario automatically charge me at the end of my trial period?
No, you won't be charged a penny! After your trial period, you will need to update your plan to continue using our services.
Can I send and receive MMS?
Yes, absolutely! You can send and receive MMS as long as your phone number and operator support MMS.
I have 2 Twilio/MessageBird/SignalWire phone numbers, how do I use them?
You create a profile for each phone number.
I have 2 Twilio/MessageBird/SignalWire phone numbers, how much will I be charged?
When subscribing, you can choose how many profiles (in this case 2)
you need.
If you choose a monthly subscription, you will be charged $9.99 per profile, so $19.98 per
month.
If you choose an annual subscription, you will be charged $109.89 per profile, so $219.78 per year.
How many profiles can I create?
You can create at most 99 profiles.
Will I get charged when I update my plan?
Yes, you will be charge immediately
Why can't I update my profile?
You can only update a profile once during a subscription period.
Why can't I send messages?
If your subscription is active, it must be an issue with your Twilio/MessageBird account.
How do I get help?
Feel free to use the chat widget to contact us, we will be happy to help you!
I have more questions!
Feel free to use the chat widget to contact us, we will be happy to help you!